So... it's been a while since I last put fingers to keyboard and uploaded my thoughts for the world (or at least a few people, maybe) to see. Not sure why I took the hiatus... perhaps the creative side of my brain just shriveled up around the end of 2009, or, more likely, perhaps with a new baby in the house, I've decided to focus more time on him.
But whatever the case, I'm back. At least for now.
It's also been a while since I shopped at LL Bean. Admittedly, I am a big fan of this store, but I haven't bought much from them in the past couple of years because I felt that their selection has gone a little flat. Seems like the same stuff year in and year out. Nice clothes and other goodies, all of great quality, but not much in the way of new and exciting.
I decided yesterday to stop by my local LL Bean store to check things out and do some shopping. But not only that, I brought back two long sleeve shirts that I bought there at least a couple of years ago because both shirts developed holes in them from wear and tear. The store took them back, no questions asked, and I got store credit in exchange.
That's really tremendous. Those shirts didn't owe me anything, though I did find it quite odd that they both gave out around the same time. At any rate, I am very appreciative that LL Bean took them back and gave me credit towards my purchase yesterday, which wound up covering about half of what I spent on new clothes. That, my friends, is true customer service and an honorable way of doing business, and I will certainly continue to stop by in the future. Hopefully it won't be a long while till the next time...
Tuesday, March 30, 2010
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